The release of the Freeze-Dried BML has caused some unexpected events. It was never our intent to create a problem by offering this as an emergency use product.
As a part of our business, we listen to the needs and request of customers. One of those was a comment made last year, "What do I use in an emergency situation when BML is my diet?" To which the response was to feed them cat food and chicken nuggets. This prompted our search for the answer to that person's question. BML is an excellent, time tested diet which I fully support, so what better to do than offer a freeze-dried option that could just be mixed with water when needed
Instead of a conversation taking place, there was an attack. I would have been happy to talk about this, listen to concerns, etc.
I have never, nor would I ever clam the diet as my own. I did not change any of the ingredients. I was never, nor would I ever try to make people think this my own diet plan. It even states on our website that this is Bourbon's diet.
I did not know Bourbon was currently working on getting this on the market. With all the questions on social media regarding what to do in an emergency, that would have been the perfect time and place to say something was in the works. I may have missed it, but I didn't see anything.
Was I working with Pet-Pro as accused? No, we have neither requested their assistance nor asked for any information from them.
While our goal was to have this available to all during an emergency situation, SpinZone has decided to stop the sale of this product. It was never our intention for anyone to feel we were stepping on toes.
With hurricane and tornado season upon us, we will be offering a package of Freeze-Dried BML, enough to feed one sugar glider for a week, free of charge, you need only pay shippping. There will be no monies collected for the Freeze-Dried BML, shipping costs only.
I wish Bourbon 100% success in getting BML freeze dried and on the open market. Hopefully we'll all see it available from her VERY SOON!